Cisco Network Engineer Resume
Richard Gold
1234, West 67 Street,
Carlisle, MA 01741,
(406)-555 7890.
Work History:
Gemini Communications Inc. Catskill, NY
NOC Engineer (June 2005 - Present)
* Directly worked with customers to offer Level 2, Expertise in handling routers, servers, firewalls, and switches.
* Maintaining and monitoring data center facilities and equipments to meet 100% SLA uptime standards.
* Performing onsite data center support that includes monitoring of systems alarms, electrical power, server administration, network alerts, and IDC access logs.
* Provided customer support including daily backup procedures, testing network connections, equipment installation and turn-up, and remote hands assistance.
* Responsible for Telco duties including terminating, lying, and testing both Fiber Optic and Cat5 cables.
Futurescope Lombard, Chili, NY
NOC Engineer (February 2005 - June 2005)
* Managed all network infrastructures and servers at multiple collocation sites.
* Daily updated the server database and kept necessary backups.
* Responsible for increasing disruptions to related teams in a professional manner with a sense of urgency.
* Systematically and immediately resolve customer-visible disruptions at the same time proactively improving the processes and infrastructure.
* Maintained detailed time based incident logs and technical checklists.
XNet INC, Clinton, NY
Network Administrator (January 2004 - December 2004)
* Helped in the efforts of network engineering and consistent with the infrastructure of an ISP and support of these network services.
* Cabled, racked and networked network equipment and servers. Supported and maintained NOC/Co-location facility.
* Technical evaluation, development and design of tough service offerings and solution for co-location and dedicated connectivity offerings.
* Installed, patches and managed requested software and OS packages on company and customer-owned collocated servers.
* Responsible for support, monitoring and troubleshooting of dedicated servers and network connections.
* Responded to the technical support emails and phone calls from customers and helped end users in troubleshooting and resolving systems and connection related issues.
Skills:
Self motivated, talented and experienced networking professional rewarded for outstanding interpersonal skills and providing creative solutions to resolve complicated problems.
Qualifications:
* Completed Cisco Networking Academy Program Courses successfully.
* Outstanding capability to work as an independent or as a team member.
* Strong experience with several networking components.
* Excited to lean new skills.
Technical Skills:
Software and Protocols
Cisco IOS, Windows 98/2000/XP, Cat OS, Solaris, RedHat Linux, TCP/IP, FreeBSD, ping, ssh, vi, traceroute, IMAP, POP3, FTP, BGP, TFTP, DNS, NAT, DHCP, PPTP, VPN, Courier IMAP, Postfix, IPSec, Apache, RADIUS.
Hardware and Platforms
Cisco Routers and Switches (7500, 3500, 2x00, 1x00), Desktops and Servers, F5 Big-IP Load Balancers, Cisco/ArrowPoint Load Balancers, Fiber Optic, CAT5 cabling, DS3, T1, OC-x.
Education:
New York University, NY, Certified Internetwork Technician, Graduated 2003
Cisco Networking Academy Program, 2002-2003
Currently pursuing CCNA.


